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info@ses-limited.co.uk
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Customer Questionnaire
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Customer Questionnaire
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1. Where did you hear about SES Hereford Ltd?
Facebook
Instagram
Twitter
Yell.com
Google
Friend referral / word of mouth
Advertisements
I am a regular customer
Other
2. How long have you been a customer of SES Hereford Ltd?
Less than six months
Six months to a year
More than one year
I am a new customer
I am not a customer
3. Overall, how satisfied are you with SES Hereford Ltd?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not satisfied at all
4. How satisfied are you with our customer service?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not satisfied at all
5. How would you rate the quality of our services?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6. How would you rate the value for money of our services?
Excellent
Above average
Average
Below average
Poor
7. How responsive have we been to your enquiry / concern?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
8. How likely are you to consider our services again?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very unlikely
9. How likely is it that you would recommend SES Hereford Ltd to a friend or colleague?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very unlikely
10. Please leave us your feedback 🙂
Email
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